We all know that receiving criticism can be very hard indeed. Often feeling like a personal attack, the instinctive thing to do is to become defensive and yet this approach can undermine growth or worse, lead to conflict. In this series I will be exploring the ways by which we can receive criticism so that put downs are exposed and, if the criticism is constructive, genuine learning and growth can take place.


In a very real way this assertiveness based skill can help you advance in your career and personal life beyond measure – so let’s begin!


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