If someone is criticizing you and you are not being defensive and keeping an open mind it doesn’t mean that you are a walkover or that you will necessarily agree with them. Indeed, there are times when criticism is strictly unfounded, malicious and entirely unconstructive.


By asking the three questions outlined in yesterday’s post you will be both assertive and direct whilst keeping a calm demeanor to minimize potential conflict – all qualities that typically command respect in others. And the best bit?