Last week we began examining the seven steps to fostering more empathy, including learning to better identify our own feelings and treating others as they would like to be treated. This week we conclude the series by looking at the last three steps to increasing our empathy, including being more curious and challenging prejudices and finding common ground.
When we were little children we were all naturally curious but later in life this curiosity tends to fade. Remember that little child in you and do your best to remain curious and open. Ask people questions and learn about their thoughts, opinions, beliefs and feelings. Seek to understand viewpoints different to your own.
Active listening and being open
Active listening is when we really focus on listening to others. It involves reading body language, mirroring body language and repeating what the other has said so they feel heard and understood – this approach also gives others the opportunity to correct you if they meant something different to what you thought.
Be open and share your own story with others. Let yourself be vulnerable. It will make the person you’re speaking to feel safe in sharing with you in turn.