One of the hardest things to handle is when you feel ganged up upon. Whether someone criticizes you in their home or office, if an authority figure berates you or even when there are two or more people against one, it’s easy to default into defensiveness without a second thought, often fueling potential conflict. I remember when two girls at work ganged up on me years ago over office politics… I didn’t handle it too well and I recall being so angry after the exchange, not just at them but at myself for not handling it better.

 

To avoid a roller-coaster effect should this happen to you it’s important to remember the basic principles of assertiveness:

More