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Last week we examined how to distance ourselves from defensiveness, this week we explore the strategy of asking questions, a technique called negative inquiry.   Ask Questions; Negative Inquiry   This can be scary at first but it does get much easier with practice. Ask questions to better understand what

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If someone is criticizing you and you are not being defensive and keeping an open mind it doesn’t mean that you are a walkover or that you will necessarily agree with them. Indeed, there are times when criticism is strictly unfounded, malicious and entirely nonconstructive.   By

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Lets just say that in my experience constructive criticism can be like a sheep in wolfs clothing. What may appear to be a personal assault might actually be a valid criticism and worth taking on board. There are many reasons why constructive criticism can sound and

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