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Last week we looked at asking questions to those that criticize us (negative inquiry). This week we explore how to agree with valid criticism, a technique called negative assertion.   The following steps are only relevant to situations where you believe the criticism not to be malicious

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Whenever I receive criticism it always helps – once I’ve digested things mind you – to talk it through with a friend. It’s important when considering which friend to talk it through with that you choose carefully. Someone too blunt and it can make your

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Last week we examined how to distance ourselves from defensiveness, this week we explore the strategy of asking questions, a technique called negative inquiry.   Ask Questions; Negative Inquiry   This can be scary at first but it does get much easier with practice. Ask questions to better understand what

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If someone is criticizing you and you are not being defensive and keeping an open mind it doesn’t mean that you are a walkover or that you will necessarily agree with them. Indeed, there are times when criticism is strictly unfounded, malicious and entirely nonconstructive.   By

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