Last week we examined how vocalizing your agreement to elements of the criticism makes you appear balanced, rational, receptive to what is being communicated and open to changing where necessary. This week we look at how to wrap up the conversation in such a way
Last week we looked at asking questions to those that criticize us (negative inquiry). This week we explore how to agree with valid criticism, a technique called negative assertion. The following steps are only relevant to situations where you believe the criticism not to be malicious
Last week we examined how to distance ourselves from defensiveness, this week we explore the strategy of asking questions, a technique called negative inquiry. Ask Questions; Negative Inquiry This can be scary at first but it does get much easier with practice. Ask questions to better understand what
At the times in my life when I have faced criticism I found it difficult not to take it as a personal assault. What was the most challenging was when those words were spoken by those closest to me, those that knew me well -
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