How would this week’s steps have helped both parties feel in control and validated? Reflect upon this week’s role play and discuss with your role play partner the ways that - by saying sorry, asking for feedback and saying thank you – you both felt in
When you role played saying sorry, asking for feedback and saying thank you did you think the conversation was realistic? If not, why not? How do you think emotion would impact the conversation? Role play again, this time with the person delivering criticism being more
This week we’re building upon our receiving criticism assertiveness skills by taking our examples of a time when we received criticism and, after reading Monday’s series post, practicing saying sorry, asking for feedback and saying thank you in role play. The aim is that in practicing
It’s natural to sometimes feel anxious or stressed when receiving criticism however we should never underestimate the impact anxiety and stress has on us. Both stress and anxiety can have far-reaching effects which can seep into almost all areas of our life, leaving us feeling
The most natural reaction to criticism is to feel awful or angry. The beauty about using assertiveness techniques is that it exposes whether the criticism is justified or not and, knowing this, you are then able to decide whether to take it on board or
One of the hardest things to handle is when you feel ganged up upon. Whether someone criticizes you in their home or office, if an authority figure berates you or even when there are two or more people against one, it’s easy to default into
How does imagining your agreement to part or all of what the person said make you feel? Does it leave you feeling awful about yourself or empowered because you have taken control of the conversation? Do you feel optimistic because you now have the opportunity
Take time to role play how you would have worded your agreement to the person who delivered the criticism, what would you have said and how would you have said it? Think carefully about what body language you would have used, the volume of your
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